Cancellation & Refund Policy

1. ONE-TIME NUTRITION CONSULTATION

The current fee for the One-Time Nutrition Consultation is ₹699.

Once the consultation has been completed, the consultation fee is non-refundable.

If Glow with Nutrition is unable to provide the booked consultation, the client will be offered either:

• a rescheduled appointment, OR
• a refund of the amount paid for that consultation.

2. RESCHEDULING A CONSULTATION

If a client cannot attend a scheduled appointment, they should contact Glow with Nutrition as soon as possible.

Requests to reschedule should be made at least 24 hours before the scheduled appointment.

Requests received less than 24 hours before an appointment, or failure to attend without notice, may be treated as a missed appointment and may not qualify for a refund or complimentary rescheduling.

3. MULTI-MONTH NUTRITION PROGRAMS

Multi-month programs are designed to provide consistent nutrition guidance and sufficient time for monitoring progress and making adjustments.

If a client decides a multi-month program is not right for them, they may request cancellation after the first month.

4. FIRST MONTH

The first month of a multi-month program is non-refundable once the program has started.

This reflects consultation, assessment, personalized planning, and support already provided.

5. REFUNDS FOR REMAINING MONTHS

When a cancellation is approved, a refund for completely unused months will be calculated using the applicable single-month program rate rather than simply dividing the bundled program price equally across the program duration.

6. ONE-MONTH PROGRAMS

Once a one-month program has begun and personalized nutrition services have started, the program fee is generally non-refundable.

If the program has not begun and no consultation, assessment, or personalized work has been provided, the client may contact Glow with Nutrition regarding the request.

7. CHANGE OF MIND

Refunds are not provided solely because:

• the client changes their mind after services have begun
• the client does not follow nutrition recommendations
• the client does not provide requested progress information
• the client stops participating in the program
• the client expected a particular result that was never guaranteed

8. RESULTS

Refunds are not guaranteed on the basis of results.

Nutrition outcomes vary between individuals and are influenced by numerous factors outside the control of Glow with Nutrition.

No particular amount of weight loss, weight gain, muscle gain, improvement in health markers, or other outcome is guaranteed.

9. MEDICAL CIRCUMSTANCES

If an unexpected medical circumstance means a client can no longer safely continue a program, they should contact Glow with Nutrition.

These situations may be reviewed individually.

Additional relevant information may reasonably be requested where necessary.

10. REFUND PROCESSING

Approved refunds will be returned through the original payment method where reasonably possible.

Please allow approximately 5–10 business days after refund approval for processing.

Banks and payment providers may require additional processing time outside the control of Glow with Nutrition.

11. DUPLICATE OR INCORRECT PAYMENTS

If a client believes they have been charged twice or charged an incorrect amount, they should contact Glow with Nutrition as soon as possible.

Verified duplicate payments will be refunded.

12. HOW TO REQUEST A CANCELLATION OR REFUND

Contact: glowwithnutritions@gmail.com

The request should include:

• client name
• program or service purchased
• payment date
• reason for request
• relevant booking or payment details

13. CONSUMER RIGHTS

Nothing in this policy limits any consumer rights or legal remedies that cannot legally be excluded under applicable Indian law.